diff --git a/static/faq.html b/static/faq.html index a46609d0..bcc29fcb 100644 --- a/static/faq.html +++ b/static/faq.html @@ -92,6 +92,7 @@
  • How can I set up system-wide ad-blocking?
  • Are ad-blocking apps supported?
  • Is the baseband isolated?
  • +
  • Why am I seeing a message about my bootloader not being locked when setting up the device?
  • @@ -1466,6 +1467,35 @@ is problematic and a HardMAC implementation with most complexity in the isolated firmware could be better than the status quo. An isolated driver would be ideal.

    + +
    +

    Why am I seeing a message about my bootloader not being locked when setting up the device?

    + +

    If you are seeing this warning when setting up your device after GrapheneOS + has been installed, it means that not all of the installation steps have been + completed. This can be remediated by finishing the installation process and + locking the device's bootloader.

    + +

    To do this, follow these steps:

    + +
      +
    1. Navigate to the bootloader locking section of the web install + (recommended) or CLI install + guide on the device you'll be using to lock the bootloader.
    2. +
    3. If you are at the welcome screen on your GrapheneOS device, tap "Next".
    4. +
    5. On the resulting screen, tap "Reboot to bootloader".
    6. +
    7. Connect your GrapheneOS device to the device where you have the install page open.
    8. +
    9. Follow the steps on the install page to lock the bootloader.
    10. +
    11. Once locked, you can start setting up your GrapheneOS device, and the warning should no longer be present.
    12. +
    + +

    It is important to note that this is something that should be done before + placing any data onto the device, as until this step is completed, the device is + considered to be insecure. Please note that locking the bootloader wipes all + user data on the device. GrapheneOS doesn't provide any support to users running + GrapheneOS with an unlocked bootloader, as this is considered to be an + incomplete installation.

    +