diff --git a/static/contact.html b/static/contact.html
index 52462047..0251a1a6 100644
--- a/static/contact.html
+++ b/static/contact.html
@@ -50,7 +50,10 @@
             <p>Do not contact us with offers to sell us products or services.</p>
 
             <p>Please don't contact the GrapheneOS project or developers to request support or to
-            report bugs. Use the community platforms and issue trackers listed below.</p>
+            report bugs. Use the community platforms and issue trackers listed below. The
+            developers are active on the IRC / Matrix channel but the broader community can
+            usually answer most questions, and this allows the developers to focus their time and
+            energy on the project.</p>
 
             <p>Email is the preferred way to contact the project. Twitter direct messages are
             checked much less frequently. A public @reply in a tweet is not a good way to contact