From ffedb710808da58ed1fa57c0680160949b63e436 Mon Sep 17 00:00:00 2001
From: Daniel Micay
Date: Fri, 5 Jun 2020 02:21:01 -0400
Subject: [PATCH] explain why community platforms should be used
---
static/contact.html | 5 ++++-
1 file changed, 4 insertions(+), 1 deletion(-)
diff --git a/static/contact.html b/static/contact.html
index 52462047..0251a1a6 100644
--- a/static/contact.html
+++ b/static/contact.html
@@ -50,7 +50,10 @@
Do not contact us with offers to sell us products or services.
Please don't contact the GrapheneOS project or developers to request support or to
- report bugs. Use the community platforms and issue trackers listed below.
+ report bugs. Use the community platforms and issue trackers listed below. The
+ developers are active on the IRC / Matrix channel but the broader community can
+ usually answer most questions, and this allows the developers to focus their time and
+ energy on the project.
Email is the preferred way to contact the project. Twitter direct messages are
checked much less frequently. A public @reply in a tweet is not a good way to contact