Contact
Community
The best place to ask questions and get support is the official chat room. The official chat room is the IRC channel #grapheneos on chat.freenode.net and is publicly logged. There are multiple options to join the channel:
- Open #grapheneos to join with your IRC client
- Open #grapheneos webchat to join with your browser
- Join the bridged #grapheneos:matrix.org Matrix room with your Matrix client
The #grapheneos-offtopic channel on chat.freenode.net is used to discuss topics not directly related to GrapheneOS. There are multiple options to join the channel:
- Open #grapheneos-offtopic to join with your IRC client
- Open #grapheneos-offtopic webchat to join with your browser
- Join the bridged #grapheneos-offtopic:matrix.org Matrix room with your Matrix client
The official subreddit is /r/GrapheneOS. The subreddit is currently primarily used for announcements and you should use the IRC / Matrix channel to seek support or participate in the community.
Contacting the project
Do not contact us with offers to sell us products or services.
Please don't contact the GrapheneOS project or developers to request support / device support / features or to report bugs. Use the community platforms and issue trackers listed below. The developers are active on the IRC / Matrix channel but the broader community can usually answer most questions, and this allows the developers to focus their time and energy on the project.
Email is the preferred way to contact the project. Twitter direct messages are checked much less frequently. A public @reply in a tweet is not a good way to contact the project. It is not considered sending a message by Twitter and is not queued up as a message to be read, only as a regular notification that is likely to be missed or forgotten.
Please do not send multiple copies / versions of the same email to different addresses. Either send it to a single address or CC the other addresses. In general, it's the same person handling every email address, and they don't need to see multiple copies of the same email in their inbox.
You can contact contact@grapheneos.org for topics related to GrapheneOS. Please don't send emails unrelated to GrapheneOS to this address.
The security@grapheneos.org address is for reporting high priority security issues related to GrapheneOS. Please don't send other kinds of emails to this address. It is not a way of increasing the priority of emails that are not security reports. Your emails will be treated as a much lower priority if you misuse this address.
The email address of the lead developer is daniel.micay@grapheneos.org.
The official Twitter account for the project is @GrapheneOS which is used for official announcements. The account of the lead developer is @DanielMicay and is primarily focused on the privacy and security research/engineering work on GrapheneOS.
Reporting issues
Most issues should be reported to the global OS issue tracker for GrapheneOS sub-projects. However, standalone projects and anything outside of the GrapheneOS source tree (like the websites) has a dedicated issue tracker. The issue trackers are listed for reference:
- OS issue tracker for all GrapheneOS repositories that are not standalone projects
- hardened_malloc issue tracker
- Update client issue tracker
Standalone apps
Services
- Server infrastructure issue tracker (for issues applying across services)
- AttestationServer (attestation.app) issue tracker
- GrapheneOS site (grapheneos.org) issue tracker
- Update server (releases.grapheneos.org) issue tracker
- Connectivity check server (grapheneos.network) issue tracker
- Mail server (mail.grapheneos.org) issue tracker
- HTTPS time server (time.grapheneos.org) issue tracker