245 lines
15 KiB
HTML
245 lines
15 KiB
HTML
<!DOCTYPE html>
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<html lang="en" prefix="og: https://ogp.me/ns#">
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<head>
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<meta charset="utf-8"/>
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<title>Contact | GrapheneOS</title>
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<meta name="description" content="Contact information for GrapheneOS."/>
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<meta name="theme-color" content="#212121"/>
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<meta name="color-scheme" content="dark light"/>
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<meta name="msapplication-TileColor" content="#ffffff"/>
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<meta name="viewport" content="width=device-width, initial-scale=1"/>
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<meta name="twitter:site" content="@GrapheneOS"/>
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<meta name="twitter:creator" content="@GrapheneOS"/>
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<meta property="og:title" content="GrapheneOS contact information"/>
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<meta property="og:description" content="Contact information for GrapheneOS."/>
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<meta property="og:type" content="website"/>
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<meta property="og:image" content="https://grapheneos.org/opengraph.png"/>
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<meta property="og:image:width" content="512"/>
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<meta property="og:image:height" content="512"/>
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<meta property="og:image:alt" content="GrapheneOS logo"/>
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<meta property="og:site_name" content="GrapheneOS"/>
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<meta property="og:url" content="https://grapheneos.org/contact"/>
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<link rel="canonical" href="https://grapheneos.org/contact"/>
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<link rel="icon" href="/favicon.ico"/>
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<link rel="icon" sizes="any" type="image/svg+xml" href="/favicon.svg"/>
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<link rel="mask-icon" href="[[path|/mask-icon.svg]]" color="#1a1a1a"/>
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<link rel="apple-touch-icon" href="/apple-touch-icon.png"/>
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[[css|/main.css]]
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<link rel="manifest" href="/manifest.webmanifest"/>
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<link rel="license" href="/LICENSE.txt"/>
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<link rel="me" href="https://grapheneos.social/@GrapheneOS"/>
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</head>
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<body>
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{% with current_page="contact" %}
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{% include "header.html" %}
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{% endwith %}
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<main id="contact">
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<h1><a href="#contact">Contact</a></h1>
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<nav id="table-of-contents">
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<h2><a href="#table-of-contents">Table of contents</a></h2>
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<ul>
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<li><a href="#community">Community</a></li>
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<li><a href="#contacting-the-project">Contacting the project</a></li>
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<li><a href="#hiring">Hiring</a></li>
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<li>
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<a href="#reporting-issues">Reporting issues</a>
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<ul>
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<li><a href="#standalone-apps">Standalone apps</a></li>
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<li><a href="#services">Services</a></li>
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</ul>
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</li>
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</ul>
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</nav>
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<section id="community">
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<h2><a href="#community">Community</a></h2>
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<p>GrapheneOS has a very active community primarily based around the official chat
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rooms. Our chat rooms are bridged across both Discord and Matrix so you can choose
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your preferred platform.</p>
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<p>Matrix is a federated service similar to email where you can choose your
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provider and has end-to-end encryption for private chats. Matrix is a more privacy
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friendly option but has significant downsides including lag, weak moderation tools
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and the rooms needing to be regularly recreated due to bugs in the protocol for
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reaching consensus on room state between servers. Discord will automatically
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filter shock images including gore and CSAM (Child Sex Abuse Materials) posted by
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the malicious groups frequently raiding our Matrix chat rooms.</p>
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<p>Discord invite link: <a href="https://discord.gg/GE6r8YYrnM">https://discord.gg/GE6r8YYrnM</a>.</p>
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<p>The links below will take you to the Element web client, which uses matrix.org as
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the homeserver by default. However, you can use the client and homeserver of your
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choice to join our rooms.</p>
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<table>
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<tr>
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<td><a href="https://app.element.io/#/room/%23general:grapheneos.org">#general:grapheneos.org</a></td>
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<td>Best place to request support, ask questions or get involved in the project</td>
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</tr>
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<tr>
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<td><a href="https://app.element.io/#/room/%23offtopic:grapheneos.org">#offtopic:grapheneos.org</a></td>
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<td>Discuss topics not strictly related to GrapheneOS</td>
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</tr>
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<tr>
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<td><a href="https://app.element.io/#/room/%23dev:grapheneos.org">#dev:grapheneos.org</a></td>
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<td>Discuss GrapheneOS app and OS development</td>
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</tr>
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<tr>
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<td><a href="https://app.element.io/#/room/%23testing:grapheneos.org">#testing:grapheneos.org</a></td>
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<td>Provide feedback on Alpha and Beta channel app and OS releases</td>
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</tr>
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<tr>
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<td><a href="https://app.element.io/#/room/%23releases:grapheneos.org">#releases:grapheneos.org</a></td>
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<td>Release announcements</td>
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</tr>
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<tr>
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<td><a href="https://app.element.io/#/room/%23infra:grapheneos.org">#infra:grapheneos.org</a></td>
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<td>Infrastructure monitoring and discussion</td>
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</tr>
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<tr>
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<td><a href="https://app.element.io/#/room/%23media:grapheneos.org">#media:grapheneos.org</a></td>
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<td>Discuss GrapheneOS in news articles and other media coverage</td>
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</tr>
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</table>
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<p>The official GrapheneOS space groups together all of the official rooms along
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with members of the community who join the space. You can join the space at
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<a href="https://app.element.io/#/room/%23community:grapheneos.org">#community:grapheneos.org</a></p>
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<p>We have an official <a href="https://discuss.grapheneos.org">forum</a> for
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longer form posts, which will be more publicly accessible and easier to search.
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We are currently using Flarum for our forum.</p>
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<p>The official subreddit is
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<a href="https://reddit.com/r/GrapheneOS">/r/GrapheneOS</a>. The subreddit is
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currently primarily used for announcements and you should use the Matrix
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rooms or our discussion forum to seek support or participate in the community.</p>
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</section>
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<section id="contacting-the-project">
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<h2><a href="#contacting-the-project">Contacting the project</a></h2>
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<p>Do not contact us with offers to sell us products or services.</p>
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<p>Please don't contact the GrapheneOS project or developers to request support /
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device support / features or to report bugs. Use the <a href="#community">community
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platforms</a> and <a href="#reporting-issues">issue trackers</a> listed below. The
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developers are active on the Matrix room but the broader community can usually
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answer most questions, and this allows the developers to focus their time and
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energy on the project.</p>
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<p>Email is the preferred way to contact the project. Twitter direct messages are
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checked much less frequently. A public @reply in a tweet is not a good way to contact
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the project. It is not considered sending a message by Twitter and is not queued up as
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a message to be read, only as a regular notification that is likely to be missed or
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forgotten.</p>
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<p>Please do not send multiple copies / versions of the same email to different
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addresses. Either send it to a single address or CC the other addresses. In general,
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it's the same person handling every email address, and they don't need to see multiple
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copies of the same email in their inbox.</p>
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<p>You can contact <a href="mailto:contact@grapheneos.org">contact@grapheneos.org</a>
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for topics related to GrapheneOS. Please don't send emails unrelated to GrapheneOS to
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this address.</p>
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<p>The <a href="mailto:security@grapheneos.org">security@grapheneos.org</a>
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address is for reporting high priority security issues related to GrapheneOS. Please
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don't send other kinds of emails to this address. It is not a way of increasing the
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priority of emails that are not security reports. Your emails will be treated as a
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much lower priority if you misuse this address.</p>
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<p>The official Twitter account for the project is <a href="https://twitter.com/GrapheneOS">@GrapheneOS</a>
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which is used for official announcements.</p>
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<p>The official Mastodon account for the project is <a href="https://grapheneos.social/@GrapheneOS">@GrapheneOS@grapheneos.social</a>
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which is used for official announcements.</p>
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</section>
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<section id="hiring">
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<h2><a href="#hiring">Hiring</a></h2>
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<p>Interested in joining the GrapheneOS team? Check out our <a href="https://grapheneos.org/hiring">hiring page</a>.</p>
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</section>
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<section id="reporting-issues">
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<h2><a href="#reporting-issues">Reporting issues</a></h2>
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<p>Most issues should be reported to the global OS issue tracker for GrapheneOS
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sub-projects. However, standalone projects and anything outside of the GrapheneOS
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source tree (like the websites) has a dedicated issue tracker. The issue trackers are
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listed for reference:</p>
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<ul>
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<li><a href="https://github.com/GrapheneOS/os-issue-tracker/issues">OS issue tracker</a> for all GrapheneOS repositories that are not standalone projects</li>
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<li><a href="https://github.com/GrapheneOS/hardened_malloc/issues">hardened_malloc issue tracker</a></li>
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<li><a href="https://github.com/GrapheneOS/platform_packages_apps_Updater/issues">Update client issue tracker</a></li>
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<li><a href="https://github.com/GrapheneOS/talkback/issues">Talkback issue tracker</a></li>
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</ul>
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<section id="standalone-apps">
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<h3><a href="#standalone-apps">Standalone apps</a></h3>
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<ul>
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<li><a href="https://github.com/GrapheneOS/Apps/issues">Apps issue tracker</a></li>
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<li><a href="https://github.com/GrapheneOS/Auditor/issues">Auditor issue tracker</a></li>
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<li><a href="https://github.com/GrapheneOS/PdfViewer/issues">PDF Viewer issue tracker</a></li>
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<li><a href="https://github.com/GrapheneOS/Vanadium/issues">Vanadium (Chromium variant) issue tracker</a></li>
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<li><a href="https://github.com/GrapheneOS/Camera/issues">GrapheneOS Camera app issue tracker</a></li>
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</ul>
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</section>
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<section id="services">
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<h3><a href="#services">Services</a></h3>
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<ul>
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<li><a href="https://github.com/GrapheneOS/infrastructure/issues">Server infrastructure issue tracker (for issues applying across services)</a></li>
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<li><a href="https://github.com/GrapheneOS/AttestationServer/issues">AttestationServer (attestation.app) issue tracker</a></li>
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<li><a href="https://github.com/GrapheneOS/grapheneos.org/issues">GrapheneOS site (grapheneos.org) issue tracker</a></li>
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<li><a href="https://github.com/GrapheneOS/releases.grapheneos.org/issues">Update server (releases.grapheneos.org) issue tracker</a></li>
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<li><a href="https://github.com/GrapheneOS/grapheneos.network/issues">Connectivity check / time server (grapheneos.network) issue tracker</a></li>
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<li><a href="https://github.com/GrapheneOS/mail.grapheneos.org/issues">Mail server (mail.grapheneos.org) issue tracker</a></li>
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<li><a href="https://github.com/GrapheneOS/apps.grapheneos.org/issues">App repository (apps.grapheneos.org) issue tracker</a></li>
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<li><a href="https://github.com/GrapheneOS/matrix.grapheneos.org/issues">GrapheneOS Matrix server (matrix.grapheneos.org) issue tracker</a></li>
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<li><a href="https://github.com/GrapheneOS/discuss.grapheneos.org/issues">GrapheneOS discussion forum (discuss.grapheneos.org) issue tracker</a></li>
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</ul>
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</section>
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</section>
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</main>
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{% include "footer.html" %}
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<script type="application/ld+json">
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{
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"@type": "Organization",
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"url": "https://grapheneos.org/",
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"https://www.linkedin.com/company/grapheneos/",
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"https://www.facebook.com/GrapheneOS",
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"https://www.instagram.com/grapheneos/",
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"https://www.threads.net/@grapheneos",
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</body>
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</html>
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