282 lines
		
	
	
		
			16 KiB
		
	
	
	
		
			HTML
		
	
	
	
	
	
			
		
		
	
	
			282 lines
		
	
	
		
			16 KiB
		
	
	
	
		
			HTML
		
	
	
	
	
	
| <!DOCTYPE html>
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| <html lang="en" prefix="og: https://ogp.me/ns#">
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|     <head>
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|         <meta charset="utf-8"/>
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|         <title>Contact | GrapheneOS</title>
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|         <meta name="description" content="Contact information for GrapheneOS."/>
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|         <meta name="theme-color" content="#212121"/>
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|         <meta name="color-scheme" content="dark light"/>
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|         <meta name="msapplication-TileColor" content="#ffffff"/>
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|         <meta name="viewport" content="width=device-width, initial-scale=1"/>
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|         <meta name="twitter:site" content="@GrapheneOS"/>
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|         <meta name="twitter:creator" content="@GrapheneOS"/>
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|         <meta property="og:title" content="GrapheneOS contact information"/>
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|         <meta property="og:description" content="Contact information for GrapheneOS."/>
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|         <meta property="og:type" content="website"/>
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|         <meta property="og:image" content="https://grapheneos.org/opengraph.png"/>
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|         <meta property="og:image:width" content="512"/>
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|         <meta property="og:image:height" content="512"/>
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|         <meta property="og:image:alt" content="GrapheneOS logo"/>
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|         <meta property="og:site_name" content="GrapheneOS"/>
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|         <meta property="og:url" content="https://grapheneos.org/contact"/>
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|         <link rel="canonical" href="https://grapheneos.org/contact"/>
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|         <link rel="icon" href="/favicon.ico"/>
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|         <link rel="icon" sizes="any" type="image/svg+xml" href="/favicon.svg"/>
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|         <link rel="mask-icon" href="[[path|/mask-icon.svg]]" color="#1a1a1a"/>
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|         <link rel="apple-touch-icon" href="/apple-touch-icon.png"/>
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|         [[css|/main.css]]
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|         <link rel="manifest" href="/manifest.webmanifest"/>
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|         <link rel="license" href="/LICENSE.txt"/>
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|         <link rel="me" href="https://grapheneos.social/@GrapheneOS"/>
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|     </head>
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|     <body>
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|         {% with current_page="contact" %}
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|             {% include "header.html" %}
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|         {% endwith %}
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|         <main id="contact">
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|             <h1><a href="#contact">Contact</a></h1>
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| 
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|             <nav id="table-of-contents">
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|                 <h2><a href="#table-of-contents">Table of contents</a></h2>
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| 
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|                 <ul>
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|                     <li>
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|                         <a href="#community">Community</a>
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|                         <ul>
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|                             <li><a href="#community-chat">Chat</a></li>
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|                             <li><a href="#community-forum">Forum</a></li>
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|                         </ul>
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|                     </li>
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|                     <li><a href="#contacting-the-project">Contacting the project</a></li>
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|                     <li><a href="#hiring">Hiring</a></li>
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|                     <li>
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|                         <a href="#reporting-issues">Reporting issues</a>
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|                         <ul>
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|                             <li><a href="#standalone-apps">Standalone apps</a></li>
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|                             <li><a href="#services">Services</a></li>
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|                         </ul>
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|                     </li>
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|                 </ul>
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|             </nav>
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| 
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|             <section id="community">
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|                 <h2><a href="#community">Community</a></h2>
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| 
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|                 <section id="community-chat">
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|                     <h3><a href="#community-chat">Chat</a></h3>
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| 
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|                     <p>GrapheneOS has a very active community primarily based around the official
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|                     chat rooms. Our chat rooms are bridged across Discord, Telegram and Matrix so
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|                     you can choose your preferred platform.</p>
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| 
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|                     <p>Discord invite link: <a href="https://discord.com/invite/grapheneos">https://discord.com/invite/grapheneos</a>.</p>
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| 
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|                     <p>Telegram group: <a href="https://t.me/GrapheneOS">https://t.me/GrapheneOS</a>.</p>
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| 
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|                     <p>You can join the GrapheneOS Matrix space at
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|                     <a href="https://matrix.to/#/%23community:grapheneos.org">#community:grapheneos.org</a>
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|                     and can manually join each of the chat rooms from there.</p>
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| 
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|                     <p>The following 7 chat rooms are available across each platform, with the
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|                     Matrix links to each individual room included below:</p>
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| 
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|                     <table>
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|                         <tr>
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|                             <td><a href="https://matrix.to/#/%23general:grapheneos.org">#general:grapheneos.org</a></td>
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|                             <td>Best place to request support, ask questions or get involved in the project</td>
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|                         </tr>
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|                         <tr>
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|                             <td><a href="https://matrix.to/#/%23apps:grapheneos.org">#apps:grapheneos.org</a></td>
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|                             <td>Discuss using third party apps and services with GrapheneOS</td>
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|                         </tr>
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|                         <tr>
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|                             <td><a href="https://matrix.to/#/%23offtopic:grapheneos.org">#offtopic:grapheneos.org</a></td>
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|                             <td>Discuss topics not strictly related to GrapheneOS</td>
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|                         </tr>
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|                         <tr>
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|                             <td><a href="https://matrix.to/#/%23dev:grapheneos.org">#dev:grapheneos.org</a></td>
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|                             <td>Discuss GrapheneOS app and OS development</td>
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|                         </tr>
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|                         <tr>
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|                             <td><a href="https://matrix.to/#/%23testing:grapheneos.org">#testing:grapheneos.org</a></td>
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|                             <td>Provide feedback on Alpha and Beta channel app and OS releases</td>
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|                         </tr>
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|                         <tr>
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|                             <td><a href="https://matrix.to/#/%23releases:grapheneos.org">#releases:grapheneos.org</a></td>
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|                             <td>Release announcements</td>
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|                         </tr>
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|                         <tr>
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|                             <td><a href="https://matrix.to/#/%23infra:grapheneos.org">#infra:grapheneos.org</a></td>
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|                             <td>Infrastructure monitoring and discussion</td>
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|                         </tr>
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|                         <tr>
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|                             <td><a href="https://matrix.to/#/%23media:grapheneos.org">#media:grapheneos.org</a></td>
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|                             <td>Discuss GrapheneOS in news articles and other media coverage</td>
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|                         </tr>
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|                     </table>
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| 
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|                     <p>Matrix is a federated service similar to email where you can choose your
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|                     provider and has end-to-end encryption for private chats. Matrix can be a more
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|                     privacy friendly option but has significant downsides including lag, weak
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|                     moderation tools and the rooms needing to be regularly recreated due to bugs
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|                     in the protocol for reaching consensus on room state between servers.</p>
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| 
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|                     <p>The experience on Discord is the best out of all the available options
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|                     due to the way messages from the other platforms bridge to it, making
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|                     it much easier to read. Search is also generally better on Discord,
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|                     making it easier to look up information and previous discussions on
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|                     specific topics. Additionally, Discord allows you to select your preferred
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|                     release channels and devices via the roles feature in order to be
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|                     notified when an app or OS release in the channel you are interested in.</p>
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| 
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|                     <p>Telegram is a good option to choose if you already have a Telegram account
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|                     and use it. There is one Telegram group, which separates the different rooms via
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|                     topics.</p>
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|                 </section>
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| 
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|                 <section id="community-forum">
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|                     <h3><a href="#community-forum">Forum</a></h3>
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| 
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|                     <p>We have an official
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|                     <a href="https://discuss.grapheneos.org">forum</a> for longer form posts,
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|                     which is publicly accessible and easier to search. We are
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|                     using Flarum for our forum.</p>
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|                 </section>
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|             </section>
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| 
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|             <section id="contacting-the-project">
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|                 <h2><a href="#contacting-the-project">Contacting the project</a></h2>
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| 
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|                 <p>Do not contact us with offers to sell us products or services.</p>
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| 
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|                 <p>Please don't contact the GrapheneOS project or developers to request support /
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|                 device support / features or to report bugs. Use the <a href="#community">community
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|                 platforms</a> and <a href="#reporting-issues">issue trackers</a> listed below. The
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|                 developers are active on the Matrix room but the broader community can usually
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|                 answer most questions, and this allows the developers to focus their time and
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|                 energy on the project.</p>
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| 
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|                 <p>Email is the preferred way to contact the project. X direct messages are
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|                 checked much less frequently. A public @reply in a tweet is not a good way to contact
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|                 the project. It is not considered sending a message by X and is not queued up as
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|                 a message to be read, only as a regular notification that is likely to be missed or
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|                 forgotten.</p>
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| 
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|                 <p>Please do not send multiple copies / versions of the same email to different
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|                 addresses. Either send it to a single address or CC the other addresses. In general,
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|                 it's the same people handling every email address, and they don't need to see multiple
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|                 copies of the same email in their inbox.</p>
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| 
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|                 <p>You can contact <a href="mailto:contact@grapheneos.org">contact@grapheneos.org</a>
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|                 for topics related to GrapheneOS. Please don't send emails unrelated to GrapheneOS to
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|                 this address.</p>
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| 
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|                 <p>The <a href="mailto:security@grapheneos.org">security@grapheneos.org</a>
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|                 address is for reporting high priority security issues related to GrapheneOS. Please
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|                 don't send other kinds of emails to this address. It is not a way of increasing the
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|                 priority of emails that are not security reports. Your emails will be treated as a
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|                 much lower priority if you misuse this address.</p>
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| 
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|                 <p>The official X account for the project is <a
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|                 href="https://x.com/GrapheneOS">@GrapheneOS</a> which is used for official
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|                 announcements.</p>
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| 
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|                 <p>The official Mastodon account for the project is <a
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|                 href="https://grapheneos.social/@GrapheneOS">@GrapheneOS@grapheneos.social</a> which
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|                 is used for official announcements.</p>
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| 
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|                 <p>The official Bluesky account for the project is <a
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|                 href="https://bsky.app/profile/grapheneos.org">@grapheneos.org</a> which is used for
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|                 official announcements.</p>
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|             </section>
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| 
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|             <section id="hiring">
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|                 <h2><a href="#hiring">Hiring</a></h2>
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| 
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|                 <p>Interested in joining the GrapheneOS team? Check out our <a href="https://grapheneos.org/hiring">hiring page</a>.</p>
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|             </section>
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| 
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|             <section id="reporting-issues">
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|                 <h2><a href="#reporting-issues">Reporting issues</a></h2>
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| 
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|                 <p>Most issues should be reported to the global OS issue tracker for GrapheneOS
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|                 sub-projects. However, standalone projects and anything outside of the GrapheneOS
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|                 source tree (like the websites) has a dedicated issue tracker. The issue trackers are
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|                 listed for reference:</p>
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| 
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|                 <ul>
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|                     <li><a href="https://github.com/GrapheneOS/os-issue-tracker/issues">OS issue tracker</a> for all GrapheneOS repositories that are not standalone projects</li>
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|                     <li><a href="https://github.com/GrapheneOS/hardened_malloc/issues">hardened_malloc issue tracker</a></li>
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|                     <li><a href="https://github.com/GrapheneOS/platform_packages_apps_Updater/issues">Update client issue tracker</a></li>
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|                     <li><a href="https://github.com/GrapheneOS/platform_packages_apps_SetupWizard2/issues">Setup wizard issue tracker</a></li>
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|                     <li><a href="https://github.com/GrapheneOS/talkback/issues">Talkback issue tracker</a></li>
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|                 </ul>
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| 
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|                 <section id="standalone-apps">
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|                     <h3><a href="#standalone-apps">Standalone apps</a></h3>
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| 
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|                     <ul>
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|                         <li><a href="https://github.com/GrapheneOS/AppStore/issues">App Store issue tracker</a></li>
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|                         <li><a href="https://github.com/GrapheneOS/Auditor/issues">Auditor issue tracker</a></li>
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|                         <li><a href="https://github.com/GrapheneOS/PdfViewer/issues">PDF Viewer issue tracker</a></li>
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|                         <li><a href="https://github.com/GrapheneOS/Vanadium/issues">Vanadium (Chromium variant) issue tracker</a></li>
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|                         <li><a href="https://github.com/GrapheneOS/Camera/issues">GrapheneOS Camera app issue tracker</a></li>
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|                     </ul>
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|                 </section>
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| 
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|                 <section id="services">
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|                     <h3><a href="#services">Services</a></h3>
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| 
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|                     <ul>
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|                         <li><a href="https://github.com/GrapheneOS/infrastructure/issues">Server infrastructure issue tracker (for issues applying across services)</a></li>
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|                         <li><a href="https://github.com/GrapheneOS/AttestationServer/issues">AttestationServer (attestation.app) issue tracker</a></li>
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|                         <li><a href="https://github.com/GrapheneOS/grapheneos.org/issues">GrapheneOS site (grapheneos.org) issue tracker</a></li>
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|                         <li><a href="https://github.com/GrapheneOS/releases.grapheneos.org/issues">Update server (releases.grapheneos.org) issue tracker</a></li>
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|                         <li><a href="https://github.com/GrapheneOS/grapheneos.network/issues">Connectivity check / time server (grapheneos.network) issue tracker</a></li>
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|                         <li><a href="https://github.com/GrapheneOS/mail.grapheneos.org/issues">Mail server (mail.grapheneos.org) issue tracker</a></li>
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|                         <li><a href="https://github.com/GrapheneOS/apps.grapheneos.org/issues">App repository (apps.grapheneos.org) issue tracker</a></li>
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|                         <li><a href="https://github.com/GrapheneOS/matrix.grapheneos.org/issues">GrapheneOS Matrix server (matrix.grapheneos.org) issue tracker</a></li>
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|                         <li><a href="https://github.com/GrapheneOS/discuss.grapheneos.org/issues">GrapheneOS discussion forum (discuss.grapheneos.org) issue tracker</a></li>
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|                     </ul>
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|                 </section>
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|             </section>
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|         </main>
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|         {% include "footer.html" %}
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|         <script type="application/ld+json">
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|             {
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|                 "@context": "https://schema.org",
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|                 "@type": "Organization",
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|                 "@id": "https://grapheneos.org/#organization",
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|                 "name": "GrapheneOS",
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|                 "description": "GrapheneOS is an open source project focused on mobile privacy and security.",
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|                 "url": "https://grapheneos.org/",
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|                 "logo": "https://grapheneos.org/logo.png",
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|                 "email": "contact@grapheneos.org",
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|                 "sameAs": [
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|                     "https://discuss.grapheneos.org/u/GrapheneOS",
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|                     "https://x.com/GrapheneOS",
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|                     "https://grapheneos.social/@GrapheneOS",
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|                     "https://bsky.app/profile/grapheneos.org",
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|                     "https://cohost.org/GrapheneOS",
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|                     "https://github.com/GrapheneOS",
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|                     "https://reddit.com/u/GrapheneOS",
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|                     "https://discord.com/invite/grapheneos",
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|                     "https://discord.com/servers/grapheneos-private-and-secure-mobile-os-1176414688112820234",
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|                     "https://t.me/GrapheneOS",
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|                     "https://www.linkedin.com/company/grapheneos/",
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|                     "https://www.facebook.com/GrapheneOS",
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|                     "https://www.instagram.com/grapheneos/",
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|                     "https://www.threads.net/@grapheneos",
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|                     "https://www.youtube.com/channel/UCoZjKwzqhlir_vWeZwvl8CQ",
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|                     "https://www.youtube.com/@GrapheneOS",
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|                     "https://g.page/r/CeQbRTxotybUEAE",
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|                     "https://linktr.ee/grapheneos",
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|                     "https://en.wikipedia.org/wiki/GrapheneOS",
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|                     "https://www.wikidata.org/wiki/Q85764357"
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|                 ],
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|                 "foundingDate": "2014"
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|             }
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|         </script>
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|     </body>
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| </html>
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