hakurei.app/static/contact.html
2020-12-02 19:39:31 -05:00

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<title>Contact | GrapheneOS</title>
<meta name="description" content="Contact information for GrapheneOS."/>
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<body>
<nav id="site-menu">
<ul>
<li><a href="/">GrapheneOS</a></li>
<li><a href="/install">Install</a></li>
<li><a href="/build">Build</a></li>
<li><a href="/usage">Usage</a></li>
<li><a href="/faq">FAQ</a></li>
<li><a href="/releases">Releases</a></li>
<li><a href="/source">Source</a></li>
<li><a href="/donate">Donate</a></li>
<li aria-current="page"><a href="/contact">Contact</a></li>
</ul>
</nav>
<main>
<h1 id="contact">
<a href="#contact">Contact</a>
</h1>
<section id="community">
<h2>
<a href="#community">Community</a>
</h2>
<p>The best place to ask questions and get support is the official chat room. The
official chat room is the IRC channel #grapheneos on irc.freenode.net and
<a href="https://freenode.logbot.info/grapheneos">publicly logged</a>. The channel
is bridged to Matrix and is available at #grapheneos:matrix.org for Matrix
users.</p>
<p>The #grapheneos-offtopic channel on irc.freenode.net is used to discuss topics
not directly related to GrapheneOS. This is bridged to the
#grapheneos-offtopic:matrix.org room on Matrix.</p>
<p>The official subreddit is
<a href="https://reddit.com/r/GrapheneOS">/r/GrapheneOS</a>. The subreddit is
currently primarily used for announcements and you should use the IRC / Matrix
channel to seek support or participate in the community.</p>
</section>
<section id="contacting-the-project">
<h2>
<a href="#contacting-the-project">Contacting the project</a>
</h2>
<p>Do not contact us with offers to sell us products or services.</p>
<p>Please don't contact the GrapheneOS project or developers to request support /
device support / features or to report bugs. Use the <a href="#community">community
platforms</a> and <a href="#reporting-issues">issue trackers</a> listed below. The
developers are active on the IRC / Matrix channel but the broader community can
usually answer most questions, and this allows the developers to focus their time and
energy on the project.</p>
<p>Email is the preferred way to contact the project. Twitter direct messages are
checked much less frequently. A public @reply in a tweet is not a good way to contact
the project. It is not considered sending a message by Twitter and is not queued up as
a message to be read, only as a regular notification that is likely to be missed or
forgotten.</p>
<p>Please do not send multiple copies / versions of the same email to different
addresses. Either send it to a single address or CC the other addresses. In general,
it's the same person handling every email address, and they don't need to see multiple
copies of the same email in their inbox.</p>
<p>You can contact <a href="mailto:contact@grapheneos.org">contact@grapheneos.org</a>
for topics related to GrapheneOS. Please don't send emails unrelated to GrapheneOS to
this address.</p>
<p>The <a href="mailto:security@grapheneos.org">security@grapheneos.org</a>
address is for reporting high priority security issues related to GrapheneOS. Please
don't send other kinds of emails to this address. It is not a way of increasing the
priority of emails that are not security reports. Your emails will be treated as a
much lower priority if you misuse this address.</p>
<p>The email address of the lead developer is
<a href="mailto:daniel.micay@grapheneos.org">daniel.micay@grapheneos.org</a>.</p>
<p>The official Twitter account for the project is <a href="https://twitter.com/GrapheneOS">@GrapheneOS</a>
which is used for official announcements. The account of the lead developer is
<a href="https://twitter.com/DanielMicay">@DanielMicay</a> and is primarily focused on
the privacy and security research/engineering work on GrapheneOS.</p>
</section>
<section id="reporting-issues">
<h2>
<a href="#reporting-issues">Reporting issues</a>
</h2>
<p>Most issues should be reported to the global OS issue tracker for GrapheneOS
sub-projects. However, standalone projects and anything outside of the GrapheneOS
source tree (like the websites) has a dedicated issue tracker. The issue trackers are
listed for reference:</p>
<ul>
<li><a href="https://github.com/GrapheneOS/os_issue_tracker/issues">OS issue tracker</a> for all GrapheneOS repositories that are not standalone projects</li>
<li><a href="https://github.com/GrapheneOS/hardened_malloc/issues">hardened_malloc issue tracker</a></li>
</ul>
<p>Standalone app projects:</p>
<ul>
<li><a href="https://github.com/GrapheneOS/Auditor/issues">Auditor issue tracker</a></li>
<li><a href="https://github.com/GrapheneOS/PdfViewer/issues">PDF Viewer issue tracker</a></li>
<li><a href="https://github.com/GrapheneOS/platform_packages_apps_Updater/issues">Update client issue tracker</a></li>
<li><a href="https://github.com/GrapheneOS/Vanadium/issues">Vanadium (Chromium variant) issue tracker</a></li>
</ul>
<p>Services:</p>
<ul>
<li><a href="https://github.com/GrapheneOS/AttestationServer/issues">AttestationServer (attestation.app) issue tracker</a></li>
<li><a href="https://github.com/GrapheneOS/grapheneos.org/issues">grapheneos.org issue tracker</a></li>
<li><a href="https://github.com/GrapheneOS/releases.grapheneos.org/issues">Update server (releases.grapheneos.org) issue tracker</a></li>
<li><a href="https://github.com/GrapheneOS/connectivitycheck.grapheneos.org/issues">Connectivity check server (connectivitycheck.grapheneos.org) issue tracker</a></li>
<li><a href="https://github.com/GrapheneOS/mail.grapheneos.org/issues">Mail server (mail.grapheneos.org) issue tracker</a></li>
<li><a href="https://github.com/GrapheneOS/time.grapheneos.org/issues">HTTPS time server (time.grapheneos.org) issue tracker</a></li>
</ul>
</section>
</main>
<footer>
<a href="/"><img src="/logo.png" width="512" height="512" alt=""/>GrapheneOS</a>
<ul id="social">
<li><a href="https://twitter.com/GrapheneOS">Twitter</a></li>
<li><a href="https://github.com/GrapheneOS">GitHub</a></li>
<li><a href="https://reddit.com/r/GrapheneOS">Reddit</a></li>
</ul>
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