235 lines
14 KiB
HTML
235 lines
14 KiB
HTML
<!DOCTYPE html>
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<html lang="en" prefix="og: https://ogp.me/ns#">
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<head>
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<meta charset="utf-8"/>
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<title>Contact | GrapheneOS</title>
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<meta name="description" content="Contact information for GrapheneOS."/>
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<meta name="theme-color" content="#212121"/>
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<meta name="msapplication-TileColor" content="#ffffff"/>
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<meta name="viewport" content="width=device-width, initial-scale=1"/>
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<meta name="twitter:site" content="@GrapheneOS"/>
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<meta name="twitter:creator" content="@GrapheneOS"/>
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<meta property="og:title" content="GrapheneOS contact information"/>
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<meta property="og:description" content="Contact information for GrapheneOS."/>
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<meta property="og:type" content="website"/>
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<meta property="og:image" content="https://grapheneos.org/opengraph.png"/>
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<meta property="og:image:width" content="512"/>
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<meta property="og:image:height" content="512"/>
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<meta property="og:image:alt" content="GrapheneOS logo"/>
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<meta property="og:site_name" content="GrapheneOS"/>
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<meta property="og:url" content="https://grapheneos.org/contact"/>
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<link rel="canonical" href="https://grapheneos.org/contact"/>
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<link rel="icon" href="/favicon.ico"/>
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<link rel="icon" sizes="any" type="image/svg+xml" href="/favicon.svg"/>
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<link rel="mask-icon" href="/mask-icon.svg" color="#1a1a1a"/>
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<link rel="apple-touch-icon" href="/apple-touch-icon.png"/>
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<link rel="stylesheet" href="/main.css"/>
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<link rel="manifest" href="/manifest.webmanifest"/>
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<link rel="license" href="/LICENSE.txt"/>
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</head>
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<body>
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<header>
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<nav id="site-menu">
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<ul>
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<li><a href="/"><img src="/mask-icon.svg" alt=""/>GrapheneOS</a></li>
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<li><a href="/features">Features</a></li>
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<li><a href="/install/">Install</a></li>
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<li><a href="/build">Build</a></li>
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<li><a href="/usage">Usage</a></li>
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<li><a href="/faq">FAQ</a></li>
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<li><a href="/releases">Releases</a></li>
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<li><a href="/source">Source</a></li>
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<li><a href="/history/">History</a></li>
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<li><a href="/articles/">Articles</a></li>
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<li><a href="/donate">Donate</a></li>
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<li aria-current="page"><a href="/contact">Contact</a></li>
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</ul>
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</nav>
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</header>
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<main id="contact">
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<h1><a href="#contact">Contact</a></h1>
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<nav id="table-of-contents">
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<h2><a href="#table-of-contents">Table of contents</a></h2>
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<ul>
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<li><a href="#community">Community</a></li>
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<li><a href="#contacting-the-project">Contacting the project</a></li>
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<li>
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<a href="#reporting-issues">Reporting issues</a>
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<ul>
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<li><a href="#standalone-apps">Standalone apps</a></li>
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<li><a href="#services">Services</a></li>
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</ul>
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</li>
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</ul>
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</nav>
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<section id="community">
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<h2><a href="#community">Community</a></h2>
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<p>GrapheneOS has a very active community primarily based around the official chat
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room. It's the best place to request support, ask questions or get involved in the
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project. An official offtopic chat room is available for discussion of topics not
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strictly related to GrapheneOS.</p>
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<p>The official chat room is available via Matrix as #grapheneos:grapheneos.org. There
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are multiple ways to join the room:</p>
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<ul>
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<li><a href="https://app.element.io/#/room/%23grapheneos:grapheneos.org">Join the #grapheneos:grapheneos.org room with the Element web client</a>.</li>
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<li>Join the #grapheneos:grapheneos.org room with another Matrix client and homeserver of your choice. Element (web, desktop or mobile) and matrix.org are good default choices.</li>
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</ul>
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<p>The official off topic chat room is available via Matrix as
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#offtopic:grapheneos.org. There are multiple ways to join the room:</p>
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<ul>
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<li><a href="https://app.element.io/#/room/%23offtopic:grapheneos.org">Join the #offtopic:grapheneos.org room with the Element web client</a>.</li>
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<li>Join the #offtopic:grapheneos.org room with another Matrix client and homeserver of your choice. Element (web, desktop or mobile) and matrix.org are good default choices.</li>
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</ul>
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<p>The official GrapheneOS groups together all of the official rooms along with
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members of the community who join the space. Spaces are a new experimental Matrix
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feature and older clients will see it as an unusable chat room rather than as a
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community space. There are multiple ways to join the space:</p>
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<ul>
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<li><a href="https://app.element.io/#/room/%23community:grapheneos.org">Join the #community:grapheneos.org space with the Element web client</a>.</li>
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<li>Join the #community:grapheneos.org room with another Matrix client and homeserver of your choice. Both the client and homeserver need to have support for the experimental Spaces feature. Element (web, desktop or mobile) and matrix.org are good default choices.</li>
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</ul>
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<p>The official subreddit is
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<a href="https://reddit.com/r/GrapheneOS">/r/GrapheneOS</a>. The subreddit is
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currently primarily used for announcements and you should use the Matrix
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room to seek support or participate in the community.</p>
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</section>
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<section id="contacting-the-project">
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<h2><a href="#contacting-the-project">Contacting the project</a></h2>
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<p>Do not contact us with offers to sell us products or services.</p>
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<p>Please don't contact the GrapheneOS project or developers to request support /
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device support / features or to report bugs. Use the <a href="#community">community
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platforms</a> and <a href="#reporting-issues">issue trackers</a> listed below. The
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developers are active on the Matrix room but the broader community can usually
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answer most questions, and this allows the developers to focus their time and
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energy on the project.</p>
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<p>Email is the preferred way to contact the project. Twitter direct messages are
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checked much less frequently. A public @reply in a tweet is not a good way to contact
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the project. It is not considered sending a message by Twitter and is not queued up as
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a message to be read, only as a regular notification that is likely to be missed or
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forgotten.</p>
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<p>Please do not send multiple copies / versions of the same email to different
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addresses. Either send it to a single address or CC the other addresses. In general,
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it's the same person handling every email address, and they don't need to see multiple
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copies of the same email in their inbox.</p>
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<p>You can contact <a href="mailto:contact@grapheneos.org">contact@grapheneos.org</a>
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for topics related to GrapheneOS. Please don't send emails unrelated to GrapheneOS to
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this address.</p>
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<p>The <a href="mailto:security@grapheneos.org">security@grapheneos.org</a>
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address is for reporting high priority security issues related to GrapheneOS. Please
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don't send other kinds of emails to this address. It is not a way of increasing the
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priority of emails that are not security reports. Your emails will be treated as a
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much lower priority if you misuse this address.</p>
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<p>The email address of the lead developer is
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<a href="mailto:daniel.micay@grapheneos.org">daniel.micay@grapheneos.org</a>.</p>
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<p>The official Twitter account for the project is <a href="https://twitter.com/GrapheneOS">@GrapheneOS</a>
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which is used for official announcements. The account of the lead developer is
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<a href="https://twitter.com/DanielMicay">@DanielMicay</a> and is primarily focused on
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the privacy and security research/engineering work on GrapheneOS.</p>
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</section>
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<section id="reporting-issues">
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<h2><a href="#reporting-issues">Reporting issues</a></h2>
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<p>Most issues should be reported to the global OS issue tracker for GrapheneOS
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sub-projects. However, standalone projects and anything outside of the GrapheneOS
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source tree (like the websites) has a dedicated issue tracker. The issue trackers are
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listed for reference:</p>
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<ul>
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<li><a href="https://github.com/GrapheneOS/os-issue-tracker/issues">OS issue tracker</a> for all GrapheneOS repositories that are not standalone projects</li>
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<li><a href="https://github.com/GrapheneOS/hardened_malloc/issues">hardened_malloc issue tracker</a></li>
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<li><a href="https://github.com/GrapheneOS/platform_packages_apps_Updater/issues">Update client issue tracker</a></li>
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</ul>
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<section id="standalone-apps">
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<h3><a href="#standalone-apps">Standalone apps</a></h3>
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<ul>
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<li><a href="https://github.com/GrapheneOS/Auditor/issues">Auditor issue tracker</a></li>
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<li><a href="https://github.com/GrapheneOS/PdfViewer/issues">PDF Viewer issue tracker</a></li>
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<li><a href="https://github.com/GrapheneOS/Vanadium/issues">Vanadium (Chromium variant) issue tracker</a></li>
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</ul>
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</section>
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<section id="services">
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<h3><a href="#services">Services</a></h3>
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<ul>
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<li><a href="https://github.com/GrapheneOS/infrastructure/issues">Server infrastructure issue tracker (for issues applying across services)</a></li>
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<li><a href="https://github.com/GrapheneOS/AttestationServer/issues">AttestationServer (attestation.app) issue tracker</a></li>
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<li><a href="https://github.com/GrapheneOS/grapheneos.org/issues">GrapheneOS site (grapheneos.org) issue tracker</a></li>
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<li><a href="https://github.com/GrapheneOS/releases.grapheneos.org/issues">Update server (releases.grapheneos.org) issue tracker</a></li>
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<li><a href="https://github.com/GrapheneOS/grapheneos.network/issues">Connectivity check server (grapheneos.network) issue tracker</a></li>
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<li><a href="https://github.com/GrapheneOS/mail.grapheneos.org/issues">Mail server (mail.grapheneos.org) issue tracker</a></li>
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<li><a href="https://github.com/GrapheneOS/time.grapheneos.org/issues">HTTPS time server (time.grapheneos.org) issue tracker</a></li>
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</ul>
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</section>
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</section>
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</main>
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<footer>
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<a href="/"><img src="/mask-icon.svg" width="512" height="512" alt=""/>GrapheneOS</a>
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<ul id="social">
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<li><a href="https://twitter.com/GrapheneOS">Twitter</a></li>
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<li><a href="https://github.com/GrapheneOS">GitHub</a></li>
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<li><a href="https://reddit.com/r/GrapheneOS">Reddit</a></li>
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<li><a href="https://www.linkedin.com/company/grapheneos/">LinkedIn</a></li>
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</ul>
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</footer>
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<script type="application/ld+json">
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"@type": "Organization",
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"url": "https://grapheneos.org/",
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"https://www.facebook.com/GrapheneOS",
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"https://www.instagram.com/grapheneos/",
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"https://en.wikipedia.org/wiki/GrapheneOS",
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"https://www.wikidata.org/wiki/Q85764357"
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],
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"foundingDate": "2014",
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"founder": {
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</body>
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</html>
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