216 lines
12 KiB
HTML
216 lines
12 KiB
HTML
<!DOCTYPE html>
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<html lang="en" prefix="og: https://ogp.me/ns#">
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<head>
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<meta charset="utf-8"/>
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<title>Contact | GrapheneOS</title>
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<meta name="description" content="Contact information for GrapheneOS."/>
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<meta name="theme-color" content="#212121"/>
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<meta name="msapplication-TileColor" content="#ffffff"/>
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<meta name="viewport" content="width=device-width, initial-scale=1"/>
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<meta name="twitter:site" content="@GrapheneOS"/>
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<meta name="twitter:creator" content="@GrapheneOS"/>
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<meta property="og:title" content="GrapheneOS contact information"/>
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<meta property="og:description" content="Contact information for GrapheneOS."/>
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<meta property="og:type" content="website"/>
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<meta property="og:image" content="https://grapheneos.org/opengraph.png"/>
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<meta property="og:image:width" content="512"/>
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<meta property="og:image:height" content="512"/>
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<meta property="og:image:alt" content="GrapheneOS logo"/>
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<meta property="og:url" content="https://grapheneos.org/contact"/>
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<meta property="og:site_name" content="GrapheneOS"/>
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<link rel="icon" sizes="16x16 24x24 32x32 48x48 64x64" type="image/vnd.microsoft.icon" href="/favicon.ico"/>
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<link rel="icon" sizes="any" type="image/svg+xml" href="/mask-icon.svg"/>
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<link rel="mask-icon" href="/mask-icon.svg" color="#1a1a1a"/>
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<link rel="stylesheet" href="/grapheneos.css?28"/>
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<link rel="manifest" href="/manifest.webmanifest"/>
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<link rel="canonical" href="https://grapheneos.org/contact"/>
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<link rel="license" href="/LICENSE.txt"/>
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</head>
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<body>
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<header>
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<nav id="site-menu">
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<ul>
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<li><a href="/">GrapheneOS</a></li>
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<li><a href="/features">Features</a></li>
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<li><a href="/install">Install</a></li>
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<li><a href="/build">Build</a></li>
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<li><a href="/usage">Usage</a></li>
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<li><a href="/faq">FAQ</a></li>
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<li><a href="/releases">Releases</a></li>
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<li><a href="/source">Source</a></li>
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<li><a href="/articles/">Articles</a></li>
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<li><a href="/donate">Donate</a></li>
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<li aria-current="page"><a href="/contact">Contact</a></li>
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</ul>
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</nav>
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</header>
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<main id="contact">
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<h1><a href="#contact">Contact</a></h1>
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<nav id="table-of-contents">
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<h2><a href="#table-of-contents">Table of contents</a></h2>
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<ul>
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<li><a href="#community">Community</a></li>
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<li><a href="#contacting-the-project">Contacting the project</a></li>
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<li>
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<a href="#reporting-issues">Reporting issues</a>
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<ul>
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<li><a href="#standalone-apps">Standalone apps</a></li>
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<li><a href="#services">Services</a></li>
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</ul>
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</li>
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</ul>
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</nav>
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<section id="community">
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<h2><a href="#community">Community</a></h2>
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<p>The best place to ask questions and get support is the official chat room. The
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official chat room is the IRC channel #grapheneos on chat.freenode.net and is
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<a href="https://freenode.logbot.info/grapheneos">publicly logged</a>. There are
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multiple options to join the channel:</p>
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<ul>
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<li>Open <a href="ircs://chat.freenode.net:6697/grapheneos">#grapheneos</a> to join with your IRC client</li>
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<li>Open <a href="https://webchat.freenode.net/#grapheneos">#grapheneos webchat</a> to join with your browser</li>
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<li>Join the bridged #grapheneos:matrix.org Matrix room with your Matrix client</li>
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</ul>
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<p>The #grapheneos-offtopic channel on chat.freenode.net is used to discuss topics
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not directly related to GrapheneOS. There are multiple options to join the
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channel:</p>
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<ul>
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<li>Open <a href="ircs://chat.freenode.net:6697/grapheneos-offtopic">#grapheneos-offtopic</a> to join with your IRC client</li>
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<li>Open <a href="https://webchat.freenode.net/#grapheneos-offtopic">#grapheneos-offtopic webchat</a> to join with your browser</li>
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<li>Join the bridged #grapheneos-offtopic:matrix.org Matrix room with your Matrix client</li>
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</ul>
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<p>The official subreddit is
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<a href="https://reddit.com/r/GrapheneOS">/r/GrapheneOS</a>. The subreddit is
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currently primarily used for announcements and you should use the IRC / Matrix
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channel to seek support or participate in the community.</p>
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</section>
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<section id="contacting-the-project">
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<h2><a href="#contacting-the-project">Contacting the project</a></h2>
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<p>Do not contact us with offers to sell us products or services.</p>
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<p>Please don't contact the GrapheneOS project or developers to request support /
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device support / features or to report bugs. Use the <a href="#community">community
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platforms</a> and <a href="#reporting-issues">issue trackers</a> listed below. The
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developers are active on the IRC / Matrix channel but the broader community can
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usually answer most questions, and this allows the developers to focus their time and
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energy on the project.</p>
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<p>Email is the preferred way to contact the project. Twitter direct messages are
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checked much less frequently. A public @reply in a tweet is not a good way to contact
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the project. It is not considered sending a message by Twitter and is not queued up as
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a message to be read, only as a regular notification that is likely to be missed or
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forgotten.</p>
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<p>Please do not send multiple copies / versions of the same email to different
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addresses. Either send it to a single address or CC the other addresses. In general,
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it's the same person handling every email address, and they don't need to see multiple
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copies of the same email in their inbox.</p>
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<p>You can contact <a href="mailto:contact@grapheneos.org">contact@grapheneos.org</a>
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for topics related to GrapheneOS. Please don't send emails unrelated to GrapheneOS to
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this address.</p>
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<p>The <a href="mailto:security@grapheneos.org">security@grapheneos.org</a>
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address is for reporting high priority security issues related to GrapheneOS. Please
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don't send other kinds of emails to this address. It is not a way of increasing the
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priority of emails that are not security reports. Your emails will be treated as a
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much lower priority if you misuse this address.</p>
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<p>The email address of the lead developer is
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<a href="mailto:daniel.micay@grapheneos.org">daniel.micay@grapheneos.org</a>.</p>
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<p>The official Twitter account for the project is <a href="https://twitter.com/GrapheneOS">@GrapheneOS</a>
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which is used for official announcements. The account of the lead developer is
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<a href="https://twitter.com/DanielMicay">@DanielMicay</a> and is primarily focused on
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the privacy and security research/engineering work on GrapheneOS.</p>
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</section>
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<section id="reporting-issues">
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<h2><a href="#reporting-issues">Reporting issues</a></h2>
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<p>Most issues should be reported to the global OS issue tracker for GrapheneOS
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sub-projects. However, standalone projects and anything outside of the GrapheneOS
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source tree (like the websites) has a dedicated issue tracker. The issue trackers are
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listed for reference:</p>
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<ul>
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<li><a href="https://github.com/GrapheneOS/os_issue_tracker/issues">OS issue tracker</a> for all GrapheneOS repositories that are not standalone projects</li>
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<li><a href="https://github.com/GrapheneOS/hardened_malloc/issues">hardened_malloc issue tracker</a></li>
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<li><a href="https://github.com/GrapheneOS/platform_packages_apps_Updater/issues">Update client issue tracker</a></li>
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</ul>
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<section id="standalone-apps">
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<h3><a href="#standalone-apps">Standalone apps</a></h3>
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<ul>
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<li><a href="https://github.com/GrapheneOS/Auditor/issues">Auditor issue tracker</a></li>
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<li><a href="https://github.com/GrapheneOS/PdfViewer/issues">PDF Viewer issue tracker</a></li>
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<li><a href="https://github.com/GrapheneOS/Vanadium/issues">Vanadium (Chromium variant) issue tracker</a></li>
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</ul>
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</section>
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<section id="services">
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<h3><a href="#services">Services</a></h3>
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<ul>
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<li><a href="https://github.com/GrapheneOS/infrastructure/issues">Server infrastructure issue tracker (for issues applying across services)</a></li>
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<li><a href="https://github.com/GrapheneOS/AttestationServer/issues">AttestationServer (attestation.app) issue tracker</a></li>
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<li><a href="https://github.com/GrapheneOS/grapheneos.org/issues">GrapheneOS site (grapheneos.org) issue tracker</a></li>
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<li><a href="https://github.com/GrapheneOS/releases.grapheneos.org/issues">Update server (releases.grapheneos.org) issue tracker</a></li>
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<li><a href="https://github.com/GrapheneOS/grapheneos.network/issues">Connectivity check server (grapheneos.network) issue tracker</a></li>
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<li><a href="https://github.com/GrapheneOS/mail.grapheneos.org/issues">Mail server (mail.grapheneos.org) issue tracker</a></li>
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<li><a href="https://github.com/GrapheneOS/time.grapheneos.org/issues">HTTPS time server (time.grapheneos.org) issue tracker</a></li>
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</ul>
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</section>
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</section>
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</main>
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<footer>
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<a href="/"><img src="/logo.png" width="512" height="512" alt=""/>GrapheneOS</a>
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<ul id="social">
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<li><a href="https://twitter.com/GrapheneOS">Twitter</a></li>
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<li><a href="https://github.com/GrapheneOS">GitHub</a></li>
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<li><a href="https://reddit.com/r/GrapheneOS">Reddit</a></li>
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</ul>
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</footer>
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</body>
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</html>
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